Gaming on Crickes should always be fun, not stressful. We provide the tools, information, and support you need to stay in control — because your wellbeing matters more than any bet.
Crickes gives every player access to practical tools that make responsible gaming easy and straightforward.
Set a daily, weekly, or monthly deposit limit on your Crickes account. Once your limit is reached, no further deposits can be made until the period resets. You can lower your limit at any time — increases take effect after a cooling-off period.
Crickes can remind you how long you have been playing during a session. Set a time reminder in your account settings and we will notify you when you reach it — helping you stay aware of how much time you are spending on the platform.
Need a short break from gaming? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your Crickes account will be temporarily restricted from placing bets. It is a simple way to step back without permanently closing your account.
If you feel that gaming is becoming a problem, you can request a self-exclusion from Crickes. This will block your account for a minimum period of six months. During self-exclusion, you will not receive any promotional communications from Crickes.
Set a maximum loss amount per day, week, or month. Once you hit your loss limit, Crickes will automatically prevent further bets until the period resets. This tool helps you manage your budget and avoid chasing losses in the heat of the moment.
Our support team is available around the clock. If you are worried about your gaming habits or need help activating any responsible gaming tool, reach out to us at [email protected] and we will respond quickly and without judgment.
Responsible gaming means playing on Crickes in a way that stays enjoyable and never causes harm to you, your family, or your finances. It means treating gaming as a form of entertainment — not as a way to make money or escape from problems.
At Crickes, we believe that the vast majority of our players enjoy gaming responsibly. But we also know that for some people, gaming can become a problem. That is why we have built a full set of responsible gaming tools directly into the Crickes platform, and why we take our duty of care to every player seriously.
Responsible gaming at Crickes is not just a policy — it is part of how we operate every single day. From the moment you register, you have access to tools that let you set limits, take breaks, and stay in control of your gaming activity. We encourage every Crickes player to use these tools proactively, not just when things go wrong.
Problem gambling can affect anyone, regardless of how long they have been playing or how much they bet. It often develops gradually, which is why it is important to know the warning signs early. Crickes wants every player to be aware of these signs — in themselves and in people they care about.
If any of these signs sound familiar, please do not ignore them. Recognising the problem is the first and most important step. Crickes is here to support you — use our self-exclusion tool, contact our support team, or reach out to a professional support service.
Not sure whether your gaming habits are healthy? Ask yourself the following questions honestly. If you answer "yes" to several of them, it may be time to take a step back and use Crickes' responsible gaming tools.
Answer honestly — this is for your benefit only.
Do you spend more time or money on gaming than you originally planned?
Have you ever tried to cut back on gaming but found it difficult?
Do you think about gaming when you are doing other things — at work, with family, or trying to sleep?
Have you ever chased losses by placing more bets to try to win back money?
Have you hidden your gaming activity from people close to you?
Has gaming ever caused problems with your finances, relationships, or daily responsibilities?
Do you feel the need to bet larger amounts over time to get the same level of excitement?
Do you use gaming as a way to cope with stress, loneliness, or difficult emotions?
All of Crickes' responsible gaming tools are available directly through your account. Here is how to access and use each one:
Log in to your Crickes account and go to Account Settings. Select "Responsible Gaming" and choose "Deposit Limits". Set your preferred daily, weekly, or monthly limit and confirm. The limit takes effect immediately. To increase a limit, a 7-day cooling-off period applies.
In the same Responsible Gaming section, select "Loss Limits". Choose your preferred period and maximum loss amount. Once you reach your limit, Crickes will automatically block further bets until the period resets. You can reduce your limit at any time with immediate effect.
Under "Session Reminders", set the number of minutes after which you want to be notified. Crickes will display a reminder on screen when your session reaches that duration. You can dismiss the reminder and continue playing, or choose to log out.
Select "Cool-Off Period" and choose 24 hours, 7 days, or 30 days. Your account will be restricted from placing bets for the chosen period. You can still log in to check your balance or withdraw funds during a cool-off period.
If you need a longer break, contact [email protected] with the subject "Self-Exclusion Request". Our team will process your request and restrict your account for a minimum of six months. During self-exclusion, all marketing communications will be stopped and you will not be able to create a new account.
Crickes operates a strict 18+ policy. We do not allow anyone under the age of 18 to register or play on our platform under any circumstances. During registration, all players are required to confirm that they are 18 or older, and we verify age as part of our identity verification process.
If you share a device with children or young people, we strongly recommend using parental control software to prevent access to gaming websites. Always log out of your Crickes account when you are not using it, and never share your login credentials with anyone.
Most Crickes players enjoy gaming as a fun pastime without any issues. These simple habits can help keep it that way:
If you feel that gaming has become a problem for you or someone you know, please reach out for support. Crickes' own support team is available 24/7 and can help you activate any responsible gaming tool on your account. We will always respond with care and without judgment.
Beyond Crickes, there are professional organisations that specialise in helping people with gambling-related issues. Speaking to a professional is a sign of strength, not weakness — and it can make a real difference.
For any responsible gaming related request — including setting limits, activating a cool-off, or requesting self-exclusion — please contact the Crickes support team:
You can also review our Privacy Policy and Terms and Conditions for more information about how Crickes operates and protects its players.