Everything you need to know about playing on Crickes — from creating your account and making BDT deposits to understanding our games and getting your winnings out fast.
Jump straight to the topic that matters most to you right now.
Questions about signing up, verifying your account, resetting your password, or updating your personal details — all covered in the registration FAQ section below.
Everything about funding your Crickes account in BDT, choosing a payment method, minimum deposit amounts, and how long withdrawals take to process.
How each Crickes game works, what the RTP is, how multipliers are calculated, and where to find detailed game rules before you start betting real money.
How to download and install the Crickes app on Android, what devices are supported, and how the app experience compares to playing in your mobile browser.
How Crickes protects your account and personal data, how our provably fair system works, and what to do if you ever notice suspicious activity on your account.
Tools available to help you stay in control — deposit limits, self-exclusion options, and where to find additional support if gaming stops being fun.
We put this FAQ together because we kept hearing the same questions from players across Bangladesh — and we wanted to make sure the answers were easy to find without having to contact support every time. Whether you are brand new to Crickes or you have been playing for a while and hit a specific issue, this page is designed to give you a clear, honest answer as quickly as possible.
The most common questions we get are about registration, payments, and how the games work. So those sections are the most detailed. But we have also covered the mobile app, account security, and responsible gaming — because those things matter just as much as knowing how to deposit or which game to play first.
If you are new to the platform, the first thing to do is create a free account. Registration takes about two minutes and there is no deposit required to sign up. Once your account is active, you can explore the game library, read the rules on the Game Information page, and get comfortable with the platform before you put any money in.
When you are ready to play for real, make your first deposit in BDT using one of the supported local payment methods. The minimum deposit is low enough that you can start small and get a feel for the games without committing a large amount. All Crickes games support adjustable bet sizes, so you are always in control of how much you risk per round.
One of the things players in Bangladesh appreciate most about Crickes is that everything runs in Bangladeshi Taka. You deposit in BDT, your balance is shown in BDT, you bet in BDT, and you withdraw in BDT. There is no currency conversion, no exchange rate risk, and no surprise deductions when your money arrives. What you see in your account is exactly what you get.
Withdrawals are processed quickly — most requests are completed within a few hours. The only thing that can slow things down is an incomplete account verification. We strongly recommend completing your verification as soon as you register so that when you are ready to withdraw, there are no delays.
Crickes currently offers six games, each with a different style and risk level. Blackjack is the strategy game where your decisions directly affect the outcome. Mines and Mines Grand are grid-based risk games where you collect multipliers by avoiding hidden mines. Jackpot Bingo is the casual, easy-to-play option with a jackpot prize. Plinko is pure chance — drop the ball and see where it lands. And Space Max is the crash-style multiplier game where timing is everything.
All six games are provably fair, meaning the results are generated by a verifiable random process that neither Crickes nor any third party can manipulate. You can check the outcome of any round yourself using the seed data in your game history. This is something we are genuinely proud of — transparency is built into every game on the platform.
If your question is not covered in the FAQ above, our support team is available around the clock. Send an email to [email protected] and we will get back to you within two hours. You can also check the About Us page to learn more about who we are and how Crickes operates. We are a real team, and we take every support request seriously.
Our team is available 24/7 to help with any question not covered in the FAQ above.
Send us a message at [email protected] and we will respond within two hours, any time of day or night.
For detailed rules, RTP data, and game mechanics, visit the Game Information page — everything is explained clearly in one place.
Need to set limits or take a break? Visit the Responsible Gaming page for all available tools and external support resources.